What's the difference between implementation and institutionalization? Ans. Both of these concepts are important while implementing a process in any organization. Any new process implemented has to go through these two phases. Implementation: It is just performing a task within a process area. A task is performed according to a process but actions performed to complete the process are not ingrained in the organization. That means the process involved is done according to the individual point of view. When an organization starts to implement any process it first starts at this phase, i.e., implementation, and then when this process looks good it is raised to the organization level so that it can be implemented across organizations. Institutionalization: Institutionalization is the output of implementing the process again and again. The difference between implementation and institutionalization is in implementation if the person who implemented the process leaves the company the process is not followed, but if the process is institutionalized then even if the person leaves the organization, the process is still followed.